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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Annette Grindstaff

Annette Grindstaff

December 31, 2025

5  out of  5
rating by Annette Grindstaff
"Michelle is the absolute best agent anyone could ask for. When I needed help, she was there to help me. When she told me not to worry about anything she would handle it and she did! She took care of my problems; I didn't have to do a thing."
We responded:
"Thank you Ms Annette for the very kind words. I so appreciate it. State Farm provides me with a platform to help people during difficult times, so I'm happy to be there when needed!"
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Tressa Cagle

December 30, 2025

5  out of  5
rating by Tressa Cagle
"Absolutely the best! I can always call her and get a answer and she goes above and beyond to help every client that I have sent her for coverage on their new home. I use her for my personal and all my rentals and can say she has give 110% with all of it!"
We responded:
"Thank you so much Tressa! You also go above and beyond for your clients. I appreciate the referrals from you and Key To Your Home Realty."
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Kerrie Vasquez

December 27, 2025

5  out of  5
rating by Kerrie Vasquez
"Michelle is the best!! Takes her time!! Even without an appointment!! Dots I’s and crosses T’s!! Ensures I have the coverage I need!!"
We responded:
"Kerrie, we so appreciate the great review! Credit to you as well, for taking the time to listen and discuss options so that you make informed decisions. "
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Brittany Price

December 17, 2025

5  out of  5
rating by Brittany Price
"I would like to leave an excellent review for State Farm Insurance, especially recognizing Michelle Ruper and Christy Cleland. Their response time is always outstanding, and they are consistently helpful whenever I need assistance—not just today, but every single time I call. They are professional, knowledgeable, and truly go above and beyond to make sure questions are answered and concerns are handled quickly. It’s reassuring to know I can count on them anytime. Thank you both for providing such exceptional customer service!"
We responded:
"Wow, just wow! Thank you so much for this great review. Christy is an important part of our team, so thank you for recognizing her hard work. "
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David Calderon

December 9, 2025

5  out of  5
rating by David Calderon
"Carson was great! He was very thoroughly and knowledgeable about all the policies State Farm has to offer, he also looked out for me to get me the best rate possible and to also save me more money on my car insurance."
We responded:
"We’re thankful for your feedback and for recognizing Carson! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Scott Moody

December 4, 2025

5  out of  5
rating by Scott Moody
"Great personal service, and I was able to lower my Home/Auto insurance by $2,000 a year. Thank you, Jazmin and Michelle."
We responded:
"Scott, thank you for the great review! It's nice when we can bundle big savings with great customer service for our policyholders."
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Jacob Reid

December 2, 2025

5  out of  5
rating by Jacob Reid
"Excellent service and a great company to work with! They take the time to answer any questions you may have, and also make sure you are adequately covered for a great price!"
We responded:
"Jacob, thank you for taking time to share your thoughts regarding our office. We're glad to know you're satisfied, most importantly glad we saved you money and you got better coverage. We appreciate the opportunity to earn your business."
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Kimberly Sanchez

December 1, 2025

5  out of  5
rating by Kimberly Sanchez
"I have worked with Jazmin and Michelle on getting all my insurance coverage. I highly recommend them. They have really went above and beyond to get my coverage where I need it to be. Great customer service always."
We responded:
"Thank you ma'am for recognizing Jazmin and writing this great review! We appreciate your business and work hard to be the best. Jazmin is a key person for our office and I'm glad it shows."
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Barbara Leahy

November 29, 2025

5  out of  5
rating by Barbara Leahy
"Thank you Michelle for helping us decipher the maze of medicare. We so appreciate you taking the time to help us explore and make the best decision for our family. I very highly recommend Michelle!!"
We responded:
"Barbara, thank you for the great review. Health insurance is so important but can be confusing. I'm glad I could help."
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Matt Foster

November 24, 2025

5  out of  5
rating by Matt Foster
"Michelle is very attentive to her clients. She periodically checks in with me, sometimes to let me know something’s coming up regarding my account, other times to simply see how I’m doing. She is very kind, as is all of her staff. She and the people in her office make themselves available to answer my questions, and I appreciate them."
We responded:
"Matt, thank you for the thoughtful review. Our goal is to deliver a high level of customer service. Also, great job in taking advantage of discount opportunities! Happy Holidays"
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janice white

November 21, 2025

5  out of  5
rating by janice white
"Michelle and team have been so helpful. Making sure my house was put back together from a water claim or just any help I need. Y’all have been a blessing to me. Thank you"
We responded:
"Our goal is to be there when you need us. Thank you for the compliment. It means a lot to us."
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Helen Prater

November 17, 2025

5  out of  5
rating by Helen Prater
"Great service. Polite and always there if we have a question"
We responded:
"Mrs. Prater, thank you for the great review. We appreciate your business. We emphasize service because people truly still place a high value on it."
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Chuck Kinnebrew

November 15, 2025

5  out of  5
rating by Chuck Kinnebrew
"Michelle is the best insurance agent that I’ve had across the board. She is extremely knowledgeable, caring and always recommending ways to reduce cost while maintaining maximum coverage. I feel that she understands what it takes to be an advocate for her clients and it would take a lot for me to move our business. She didn’t solicit this review, I decided to share my experiences because I know hw important reviews are when people are looking for insurance agents. Regards CK"
We responded:
"Thank you very much Chuck. I appreciate you taking the time to write this review and your kind words."
Profile photo of Reba Clark

Reba Clark

October 31, 2025

5  out of  5
rating by Reba Clark
"Michelle Ruper has been my agent for all my insurance needs for 8+ years. She is extremely diligent, responsive, proactive and has provided the best service I have ever received from an insurance agent. I get immediate responses from her to any needs or questions that might arise and she is immediately working on whatever arises. She has handled the two claims I have had expressly and provided very acceptable outcomes making the process less burdensum for me. I appreciate Michelle and trust her completely to handle whatever life throws my way in regards to insurance coverages. She will get you the best quotes available."
We responded:
"Thank you so much for the really great review Jeannie! We definitely want to be there for you when life throws a curve ball. I appreciate you being so kind."
Profile photo of Kota Bugg

Kota Bugg

October 17, 2025

5  out of  5
rating by Kota Bugg
"Carson is amazing. He is very professional and does everything he can to help. In the six months I have been insured through them, he has always been clear with his communication and has helped me obtain the best available deals. I would recommend them to everyone I know. I was given the option to take a driver's course that was paid for by them, and once I completed it, I was given a very reasonable discount on my insurance that will last for two years, I believe. I couldn't ask for a better insurance agent!!"
We responded:
"Kota, I agree, Carson is great and I'm fortunate to have a great team! So glad you took advantage of the Def Driving Discount, everyone should if they qualify with the GA requirements. I appreciate you taking time to give him a great review. "
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angela ellison

October 17, 2025

5  out of  5
rating by angela ellison
"Michelle is the Best! She doesn't just treat you like a client, she treats you like a friend. She is highly knowledgeable & good at her job. I highly recommend her."
We responded:
"Angela, It's always a pleasure when I speak or meet with you. I'm very glad we were able to help with some extra needs you had this week. I appreciate your business and thank you for this great review."
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Stacy Cooper

October 14, 2025

5  out of  5
rating by Stacy Cooper
"Michelle has always answered &explained all my questions , and I am comfortable with her as my agent. I would recommend her to anyone looking for any type of insurance."
We responded:
"Stacy, thank you for your kind remarks. We truly want folks to be confident in their coverage to be appropriate and comfortable to reach out for help if needed. Thank you"
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Shanon Wilson

October 13, 2025

5  out of  5
rating by Shanon Wilson
"Always professional, knowledgeable and responsive. Doesn’t get any better!"
We responded:
"Shanon, I appreciate you taking time to leave this 5 Star review. We are always striving to out work the competition coupled with respect and professionalism. Thank you!"
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morris collins

September 22, 2025

5  out of  5
rating by morris collins
"Michelle was instrumental in assisting us to navigate the complexities of retirement insurance plans. Her diligence and help has us very well covered with a great drug plan and supplement plan. Our out of pocket expenses have been very low; in some cases, lower than my previous corporate insurance plan. We highly recommend Michelle and staff for all your insurance needs!"
We responded:
"We’re honored by your positive feedback! At 65 or retirement almost everyone has big medical coverage decisions to make. I appreciate your feedback and so glad you are very pleased with the way we got you covered. "
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kendall cowan

September 18, 2025

5  out of  5
rating by kendall cowan
"Can not say enough great things about this office! Michelle and her staff are wonderful! Carson always answers any questions I have, and keeps me informed about my policies. We are extremely happy to have our insurance here!"
We responded:
"Kendall, thank you for the 5 Star review. We aim to keep you happy, so I'm glad the information we share is helpful. If you ever need anything, don't hesitate to reach out."
Profile photo of Judy Kapa

Judy Kapa

September 16, 2025

5  out of  5
rating by Judy Kapa
"Carson is great. Very responsive and helpful."
We responded:
"Ms. Judy, Thank you for recognizing Carson! He works hard to take great care of everyone while being a genuine, thoughtful man. I appreciate you taking time out of your day to give us this 5 star review."
Profile photo of Peter Suarez

Peter Suarez

September 16, 2025

5  out of  5
rating by Peter Suarez
"Ms. Michelle Ruper is exceptional. I've been with State Farm for almost 35 years, most of that in South Florida, but for the last 7+ in Cedartown, GA. She is professional and attentive to detail. She goes above and beyond to help you when you need assistance and doesn't hesitate to get your problem resolved. By far, she is the best Insurance Agent I have ever had and I recommend her to everyone I know. May God Bless her... 🙏😊🙏 Peter S."
We responded:
"Peter, thank you for glowing review. First of all, I have been blessed and try to give back to the community and others because I am very fortunate. I appreciate you taking the time to write this review. I know that you are a very busy person, but you have always taken time to help us as well. I appreciate you!"
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Omar Alicea

September 11, 2025

5  out of  5
rating by Omar Alicea
"Fully involved agent., has always made herself available and has a very supportive team! 10/10"
We responded:
"Omar, thx for the great review! It's definitely a lot of teamwork. I appreciate the 10/10 "
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Michelle Ernst

September 10, 2025

5  out of  5
rating by Michelle Ernst
"Michelle Ruper is by far the best insurance agent I have ever worked with. Full disclosure, we worked together in a prior life, but she is the most responsive and thorough agent you will ever meet! She is proactive, accessible, has a great team and takes care of issues and questions immediately. Even though we were based several miles away in Atlanta, we went with Michelle because the customer service levels cannot be beat. I highly recommend you check them out - you wont regret it."
We responded:
"Michelle, thank you for the great review. The team and I know that customer service is still very much valued and appreciated so we strive to be the best. Thank you"
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Todd Falls

August 21, 2025

5  out of  5
rating by Todd Falls
"Always the best! Can not recommend enough..."
We responded:
"Todd, thank you for the great review, we appreciate you and most importantly, enjoy that new car!"