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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Lindsay

June 28, 2024

5  out of  5 rating by Ashley Lindsay
"Michell and her Team are professional, extremely responsive and knowledgeable! I highly recommend them!"
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David Groth

May 23, 2024

5  out of  5 rating by David Groth
"I remain very happy with the service by multiple team members through the last 4 years at Michelle's Agency. For a claim today it was Carson going the extra mile. This is why I have State Farm, and they execute perfectly on routine things as well as special help when needed. Helpful, informed and courteous. Thank you!"
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April 23, 2024

5  out of  5 rating by Bluevrod05
"Recently had to get my roof replaced. So thankful for Michelle and her team. Thanks to their kindness and patience it was a great experience and no surprises! They always treat me like family and make sure I have all the facts to make the best decisions for my home & family! Txs so much Carla"
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March 28, 2024

5  out of  5 rating by Lyndsay
"Awesome insurance! More affordable than anyone else I've checked out. From the get go while I was shopping, Carson has patiently answered all of my questions and took into consideration my needs, circumstances and budget when helping me decide on coverage. I really like the personal experience I receive and enjoy that I can go to one person for all of my questions. I definitely recommend State Farm Michelle Ruper and would also suggest asking for Carson. I'm sure everyone else is great too. Oh yeah, on a side note, I've just received my 3rd renewal notice and my premium is still comparable to when I first signed up for coverage. That definitely didn't happen with another insurance company I've had in the past where they reel you in on great premiums just to raise it substantially when you renew. Jus sayin'."
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March 20, 2024

5  out of  5 rating by thegaminglarry
"he has been very helpful"
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Ursula Barnett

March 6, 2024

5  out of  5 rating by Ursula Barnett
"I was in a car wreck about 4 months ago and the person that hit me. There insurance wasn’t willing to work with me. So I ended up filing my own insurance and I can’t say enough about how they stepped in on my behalf. Michelle Ruper and State Farm worked hard and came to my rescue. They cared about what was going on with there client and worked to make sure everything worked out on my behalf. I’m one happy client after fighting the other insurance for 3 months. Thank you State Farm for everything that you done for me❤️…"
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Victoria Miles

January 7, 2024

5  out of  5 rating by Victoria Miles
"Michelle and Matt from Rocket Mortgage were extremely helpful, after being dismissed and becoming disheartened at Regions where we were told we wouldn’t be able to find a home. Within a month of working with Michelle my husband and I are in our dream home! I loved working with her, it was such a comforting and enjoyable experience! She was so easy to talk to and straight forward on what was needed for the process to run smoothly. Instead of being told a house was impossible she said to start looking for what we wanted! I would for sure recommend her!"
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Gayle Francis

August 11, 2023

5  out of  5 rating by Gayle Francis
"Michelle and her team have always been there for us, they are literally like a. "good neighbor" always ready to help. She always goes the extra mile or in our case (extra miles) driving an hour out of her way to be there for us with our closing. We really appreciate her extra effort. Gayle and Patrick Francis"
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Christine Freeman

July 14, 2023

5  out of  5 rating by Christine Freeman
"Awesome agency."
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Southerndream Cedartown

June 30, 2023

5  out of  5 rating by Southerndream Cedartown
"This office takes care of our 2 locations. We’ve had to file claims for bad weather and Michelle and her team have always handled everything so I don’t have to! Love these guys!"
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Pam Dempsey

June 30, 2023

5  out of  5 rating by Pam Dempsey
"Michelle and her team always go the extra mile. Example (and this is just 1 example) we were traveling 550 miles from home. We hit a deer about 300 miles from our destination. The car is not drivable. Since we are out of state on vacation, I made 1 phone call to Michelle and they took care of every detail so I didn’t have to. Forever grateful for this team! They made a terrible situation so much easier!"
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Wight Fodder

May 3, 2023

1  out of  5 rating by Wight Fodder
"STAY AWAY AND SAVE YOURSELF FROM LIERS, CHEATERS, AND THIEFS! They abandoned my policy after they realized they messed up and paid a claim before actually investigating it completely and correctly. Not Only did a ligament in my wrist get torn during the accident, but my New 2001 BMW 740il sport, showroom shape, only had 1 month got illegally PIT manuvered but so did my civil and legal rights got violated all the way around. Including Michelle Roper, never once did she help me with any of this! I guess because I have a past but that's that! STAY AWAY FOR YOUR OWN GOOD!💯"
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Steven Davis

November 20, 2022

5  out of  5 rating by Steven Davis
"I have never seen a more professional, and hospitable insurance team in my many years of purchasing insurance. Michelle’s whole team will go beyond the normal boundaries to make sure that you have not only the type of coverage needed for the application, but also at the most reasonable price you can find , all the while, making you feel like family . Try them , you will not be disappointed . Sincerely, Steven G. Davis Cedartown, Ga."
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Brittany Price

November 10, 2022

5  out of  5 rating by Brittany Price
"Wonderful company!! I definitely recommend Christy Westmoreland and Michelle Ruper!! They've been awesome at finding the best coverage for me! They are the BEST! They're professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. This is one reason I remain a loyal State Farm customer for 10+ years. Christy and Michelle, you guys ROCK! Good Rates on my insurance is a MAJOR plus for me!!! Thank you ladies!!!!"
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Kasey Mcbride

September 23, 2022

5  out of  5 rating by Kasey Mcbride
"Not one bad thing I can say about this agency. We have been insured with them for awhile now and Michelle and her team are always there to help. We also just went through refinancing our home. Michelle went above and beyond meeting our needs. If we had questions, she was there with the answer day or night. She made going through the process sooooo much easier. Literally can’t say enough good things about her and her team."
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Stacy Dingler

September 8, 2022

5  out of  5 rating by Stacy Dingler
"Great service and friendly, they are here to help and get this, you can actually save money!"
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Scott Porterfield

August 30, 2022

5  out of  5 rating by Scott Porterfield
"Michelle and her Team are AWESOME. They are always responsive and eager to help night or day. Best in the business."
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Charlotte Pierce

August 29, 2022

5  out of  5 rating by Charlotte Pierce
"She is the best agent I have ever been with in of my 58 years of driving. She is home folks!!"
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Janis Worsham

August 27, 2022

5  out of  5 rating by Janis Worsham
"Very responsive. Provides help quickly. Everyone in this agency is friendly and competent. Highly recommend"
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August 25, 2022

5  out of  5 rating by REBECCA Cook
"Amazing customer service. All questions and concerns are answered and if they aren’t sure the will find out within the day. Jasmine and Michelle go above to make sure you are happy and satisfied with all needs!"
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Elaine Garner

August 1, 2022

5  out of  5 rating by Elaine Garner
"We love Michelle and Christy and Jazmine and everyone who works at our insurance company. We have alot of stuff that is insured and when we need anything taken care of it is done in a great timely manner. We would recommend them over everywhere else."
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Abel Belman

July 28, 2022

5  out of  5 rating by Abel Belman
"Great place for your insurance they take the time and patience to help you get a great deal for you and family's insurance needs thank you so much Jazmin & Michelle great people."
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Al Becker

July 27, 2022

5  out of  5 rating by Al Becker
"It is so nice to have an agent that puts me and my needs first. Always Very easy to get the answers to my questions by phone or email. I have already referred family to her and they were excited by the savings and the service. Now I am planning to insure our tractor with her as well! Could not be happier"
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Hailey Hicks

July 7, 2022

5  out of  5 rating by Hailey Hicks
"My family and I have been insured with Michelle for several years and we all love her to death. She is the best insurance agent out there!"
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Kimberly Guzman

June 23, 2022

5  out of  5 rating by Kimberly Guzman
"Quick and easy experience! Help save some money by taking a driver’s defense course that Michelle pays! Thank you!"