Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Moody

Scott Moody

December 4, 2025

5  out of  5
rating by Scott Moody
"Great personal service, and I was able to lower my Home/Auto insurance by $2,000 a year. Thank you, Jazmin and Michelle."
We responded:
"Scott, thank you for the great review! It's nice when we can bundle big savings with great customer service for our policyholders."
Profile photo of Jacob Reid

Jacob Reid

December 2, 2025

5  out of  5
rating by Jacob Reid
"Excellent service and a great company to work with! They take the time to answer any questions you may have, and also make sure you are adequately covered for a great price!"
We responded:
"Jacob, thank you for taking time to share your thoughts regarding our office. We're glad to know you're satisfied, most importantly glad we saved you money and you got better coverage. We appreciate the opportunity to earn your business."
Profile photo of Kimberly Sanchez

Kimberly Sanchez

December 1, 2025

5  out of  5
rating by Kimberly Sanchez
"I have worked with Jazmin and Michelle on getting all my insurance coverage. I highly recommend them. They have really went above and beyond to get my coverage where I need it to be. Great customer service always."
We responded:
"Thank you ma'am for recognizing Jazmin and writing this great review! We appreciate your business and work hard to be the best. Jazmin is a key person for our office and I'm glad it shows."
Profile photo of Barbara Leahy

Barbara Leahy

November 29, 2025

5  out of  5
rating by Barbara Leahy
"Thank you Michelle for helping us decipher the maze of medicare. We so appreciate you taking the time to help us explore and make the best decision for our family. I very highly recommend Michelle!!"
We responded:
"Barbara, thank you for the great review. Health insurance is so important but can be confusing. I'm glad I could help."
Profile photo of Matt Foster

Matt Foster

November 24, 2025

5  out of  5
rating by Matt Foster
"Michelle is very attentive to her clients. She periodically checks in with me, sometimes to let me know something’s coming up regarding my account, other times to simply see how I’m doing. She is very kind, as is all of her staff. She and the people in her office make themselves available to answer my questions, and I appreciate them."
We responded:
"Matt, thank you for the thoughtful review. Our goal is to deliver a high level of customer service. Also, great job in taking advantage of discount opportunities! Happy Holidays"
Profile photo of janice white

janice white

November 21, 2025

5  out of  5
rating by janice white
"Michelle and team have been so helpful. Making sure my house was put back together from a water claim or just any help I need. Y’all have been a blessing to me. Thank you"
We responded:
"Our goal is to be there when you need us. Thank you for the compliment. It means a lot to us."
Profile photo of Helen Prater

Helen Prater

November 17, 2025

5  out of  5
rating by Helen Prater
"Great service. Polite and always there if we have a question"
We responded:
"Mrs. Prater, thank you for the great review. We appreciate your business. We emphasize service because people truly still place a high value on it."
Profile photo of Chuck Kinnebrew

Chuck Kinnebrew

November 15, 2025

5  out of  5
rating by Chuck Kinnebrew
"Michelle is the best insurance agent that I’ve had across the board. She is extremely knowledgeable, caring and always recommending ways to reduce cost while maintaining maximum coverage. I feel that she understands what it takes to be an advocate for her clients and it would take a lot for me to move our business. She didn’t solicit this review, I decided to share my experiences because I know hw important reviews are when people are looking for insurance agents. Regards CK"
We responded:
"Thank you very much Chuck. I appreciate you taking the time to write this review and your kind words."
Profile photo of Reba Clark

Reba Clark

October 31, 2025

5  out of  5
rating by Reba Clark
"Michelle Ruper has been my agent for all my insurance needs for 8+ years. She is extremely diligent, responsive, proactive and has provided the best service I have ever received from an insurance agent. I get immediate responses from her to any needs or questions that might arise and she is immediately working on whatever arises. She has handled the two claims I have had expressly and provided very acceptable outcomes making the process less burdensum for me. I appreciate Michelle and trust her completely to handle whatever life throws my way in regards to insurance coverages. She will get you the best quotes available."
We responded:
"Thank you so much for the really great review Jeannie! We definitely want to be there for you when life throws a curve ball. I appreciate you being so kind."
Profile photo of Kota Bugg

Kota Bugg

October 17, 2025

5  out of  5
rating by Kota Bugg
"Carson is amazing. He is very professional and does everything he can to help. In the six months I have been insured through them, he has always been clear with his communication and has helped me obtain the best available deals. I would recommend them to everyone I know. I was given the option to take a driver's course that was paid for by them, and once I completed it, I was given a very reasonable discount on my insurance that will last for two years, I believe. I couldn't ask for a better insurance agent!!"
We responded:
"Kota, I agree, Carson is great and I'm fortunate to have a great team! So glad you took advantage of the Def Driving Discount, everyone should if they qualify with the GA requirements. I appreciate you taking time to give him a great review. "
Profile photo of angela ellison

angela ellison

October 17, 2025

5  out of  5
rating by angela ellison
"Michelle is the Best! She doesn't just treat you like a client, she treats you like a friend. She is highly knowledgeable & good at her job. I highly recommend her."
We responded:
"Angela, It's always a pleasure when I speak or meet with you. I'm very glad we were able to help with some extra needs you had this week. I appreciate your business and thank you for this great review."
Profile photo of Stacy Cooper

Stacy Cooper

October 14, 2025

5  out of  5
rating by Stacy Cooper
"Michelle has always answered &explained all my questions , and I am comfortable with her as my agent. I would recommend her to anyone looking for any type of insurance."
We responded:
"Stacy, thank you for your kind remarks. We truly want folks to be confident in their coverage to be appropriate and comfortable to reach out for help if needed. Thank you"
Profile photo of Shanon Wilson

Shanon Wilson

October 13, 2025

5  out of  5
rating by Shanon Wilson
"Always professional, knowledgeable and responsive. Doesn’t get any better!"
We responded:
"Shanon, I appreciate you taking time to leave this 5 Star review. We are always striving to out work the competition coupled with respect and professionalism. Thank you!"
Profile photo of morris collins

morris collins

September 22, 2025

5  out of  5
rating by morris collins
"Michelle was instrumental in assisting us to navigate the complexities of retirement insurance plans. Her diligence and help has us very well covered with a great drug plan and supplement plan. Our out of pocket expenses have been very low; in some cases, lower than my previous corporate insurance plan. We highly recommend Michelle and staff for all your insurance needs!"
We responded:
"We’re honored by your positive feedback! At 65 or retirement almost everyone has big medical coverage decisions to make. I appreciate your feedback and so glad you are very pleased with the way we got you covered. "
Profile photo of kendall cowan

kendall cowan

September 18, 2025

5  out of  5
rating by kendall cowan
"Can not say enough great things about this office! Michelle and her staff are wonderful! Carson always answers any questions I have, and keeps me informed about my policies. We are extremely happy to have our insurance here!"
We responded:
"Kendall, thank you for the 5 Star review. We aim to keep you happy, so I'm glad the information we share is helpful. If you ever need anything, don't hesitate to reach out."
Profile photo of Judy Kapa

Judy Kapa

September 16, 2025

5  out of  5
rating by Judy Kapa
"Carson is great. Very responsive and helpful."
We responded:
"Ms. Judy, Thank you for recognizing Carson! He works hard to take great care of everyone while being a genuine, thoughtful man. I appreciate you taking time out of your day to give us this 5 star review."
Profile photo of Peter Suarez

Peter Suarez

September 16, 2025

5  out of  5
rating by Peter Suarez
"Ms. Michelle Ruper is exceptional. I've been with State Farm for almost 35 years, most of that in South Florida, but for the last 7+ in Cedartown, GA. She is professional and attentive to detail. She goes above and beyond to help you when you need assistance and doesn't hesitate to get your problem resolved. By far, she is the best Insurance Agent I have ever had and I recommend her to everyone I know. May God Bless her... 🙏😊🙏 Peter S."
We responded:
"Peter, thank you for glowing review. First of all, I have been blessed and try to give back to the community and others because I am very fortunate. I appreciate you taking the time to write this review. I know that you are a very busy person, but you have always taken time to help us as well. I appreciate you!"
Profile photo of Omar Alicea

Omar Alicea

September 11, 2025

5  out of  5
rating by Omar Alicea
"Fully involved agent., has always made herself available and has a very supportive team! 10/10"
We responded:
"Omar, thx for the great review! It's definitely a lot of teamwork. I appreciate the 10/10 "
Profile photo of Michelle Ernst

Michelle Ernst

September 10, 2025

5  out of  5
rating by Michelle Ernst
"Michelle Ruper is by far the best insurance agent I have ever worked with. Full disclosure, we worked together in a prior life, but she is the most responsive and thorough agent you will ever meet! She is proactive, accessible, has a great team and takes care of issues and questions immediately. Even though we were based several miles away in Atlanta, we went with Michelle because the customer service levels cannot be beat. I highly recommend you check them out - you wont regret it."
We responded:
"Michelle, thank you for the great review. The team and I know that customer service is still very much valued and appreciated so we strive to be the best. Thank you"
Profile photo of Todd Falls

Todd Falls

August 21, 2025

5  out of  5
rating by Todd Falls
"Always the best! Can not recommend enough..."
We responded:
"Todd, thank you for the great review, we appreciate you and most importantly, enjoy that new car!"
Profile photo of Sylvia Stallings

Sylvia Stallings

July 27, 2025

5  out of  5
rating by Sylvia Stallings
"Carson was beyond helpful and incredibly patient. I transferred my home, vehicles, boat, and even a learner driver—something that took quite a bit of time. Carson walked me through the entire process, found every possible discount, and still managed to provide more coverage than I had with my previous insurance. Truly outstanding service!"
We responded:
"Sylvia, thank you for recognizing Carson. We always want to give people choices and information to make proper decisions for their family. We appreciate your business and the opportunity to serve you. Glad you took advantage of the discounts as well."
Profile photo of Nakita Lieurance

Nakita Lieurance

July 24, 2025

5  out of  5
rating by Nakita Lieurance
"Michelle has been our agent for 10 plus years. We have home owners, car, life and personal belongings insurance through her. When a bad situation “busted kitchen pipe” happened at my house she was my first call. She started the process and has checked in every few days and answered my calls after hours too. She has even talked with the adjuster while I was on the phone to make sure things were being handled. She found us a temporary apartment while the kitchen was being reconstructed too so we could leave the hotel. Above and beyond service from her!! We will always recommend her💗"
We responded:
"Nakita, thank you for the fantastic review! I'm so glad we were able to get you, Brandon and Aggie great local temporary housing while we get your home back together again. It's times like this that our office can be a big help in reducing the stress on your family. I appreciate you taking the time to write this review."
Profile photo of Pam Mears

Pam Mears

July 22, 2025

5  out of  5
rating by Pam Mears
"Carson Lee was great! Worked with me to save me money plus great coverage for my home and car."
We responded:
"Pam, Thank you for complimenting Carson and we were very happy to save you a good amount of money with better coverage! We appreciate you and welcome to the State Farm family. Thanks again, Michelle and Carson."
Profile photo of Tony McElwee

Tony McElwee

July 22, 2025

5  out of  5
rating by Tony McElwee
"After my wife passed my other insurance company raised my rates. Michelle treated me like family and took care of my auto and renters insurance. What a blessing it was to find her. Thanks for the help Zach and Colleetoe."
We responded:
"Mr. McElwee, thank you for the really great review. Times like this are tough and we are glad to help regardless of the situation. Zach and Colleetoe are definitely a blessing in your life as well. Thanks again. Michelle"
Profile photo of Jose Salgado

Jose Salgado

July 9, 2025

5  out of  5
rating by Jose Salgado
"Michelle has always been here to help with everything, home, auto, rental just everything. Michelle siempre ha estado aquí para ayudarte en cualquier cosa que necesite estar asegurado.casa ,auto ,renta y aseguranza de vida. Lo que necesites Michelle esta para ayudarte."
We responded:
"Jose, you worked hard to have nice things and I'm honored to help you protect them. Thank you for the great review. I appreciate you."