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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnny E

April 8, 2026

5  out of  5
rating by Johnny E
"Michelle was a great help! Definitely recommend!"
We responded:
"Thank you for the 5 star! Welcome to the State Farm Family!"
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kellie blackmon

April 1, 2026

5  out of  5
rating by kellie blackmon
"Michelle and her staff always go above and beyond to help us! if you ever need insurance of any kind, i highly recommend calling her office!"
We responded:
"Kellie and family, we appreciate your confidence in us to be on top of things and help in any way. Thank you for the great review."
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ELBERT ROBERSON

March 24, 2026

5  out of  5
rating by ELBERT ROBERSON
"Always the best claim service, Michelle Ruper cares about her customers and always there for you"
We responded:
"Thank you! You make it easy for us and our clients when their vehicle has a fender bender. We appreciate y'all. Elbert, Michael and the whole crew!"
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Matt Wallin

March 11, 2026

5  out of  5
rating by Matt Wallin
"The best insurance team I have ever worked with!"
We responded:
"Matt, thank you for the 5 Star and the compliment. We appreciate you!"
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Dexter Edmonds

March 11, 2026

5  out of  5
rating by Dexter Edmonds
"Great responsive customer service !"
We responded:
"Wow, thank you, Dexter! We’re so grateful to have amazing customers like you. Michelle Ruper - State Farm Insurance Agent"
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Meg Gammage

March 6, 2026

5  out of  5
rating by Meg Gammage
"Wonderful customer service and always available when needed!"
We responded:
"Thank you Meg! Regardless of your location; near or far from the office; our goal is always deliver top notch service so you would think we were next door. "
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Lee Carver

March 3, 2026

5  out of  5
rating by Lee Carver
"I cannot give this Agent and her team enough credit for always being ready to help me with any policy questions or changes. They are so friendly and exceed all customer service expectations. If you are looking for a new insurance policy on your home or car, give them a shout! You will not regret it."
We responded:
"Mrs. Carver, thank you for this 5 Star review and most importantly the kind words about our team. They work smart and hard, so I appreciate you recognizing them."
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Susan Oxenreider

February 28, 2026

5  out of  5
rating by Susan Oxenreider
"I’d like to thank Carsen for always taking care of us and making sure we have the best deal."
We responded:
"Susan and Mark, thank you for recognizing Carson! You are always willing to review your policies to ensure discounts are taken advantage of and coverage is appropriate. We appreciate you both."
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Keith Redden

February 24, 2026

5  out of  5
rating by Keith Redden
"Michelle, Christy and the whole team at Michelle Ruper State Farm Insurance in Cedartown have always had excellent customer service. Whether it’s home. Auto, recreational, I always feel like I receive responses and answers in a timely manner."
We responded:
"Keith, thank you for the review! We appreciate your business and strive to deliver a higher level of customer service. Thank you acknowledging the team's efforts."
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Linda Fonseca

February 17, 2026

5  out of  5
rating by Linda Fonseca
"Michelle Ruper is always on point with any questions about all of my policies. Fast and friendly service anytime I have a question. GREAT COMPANY!"
We responded:
"Linda, thank you so much for recognizing us and our customer service level. We appreciate you taking your time to leave this review. "
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Richard Arnold

February 4, 2026

5  out of  5
rating by Richard Arnold
"Very helpful and responsive agency."
We responded:
"Evan, thank you for the 5 Star! We appreciate your business and for taking the time to leave us this great review."
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Nora Cook

January 30, 2026

5  out of  5
rating by Nora Cook
"Michelle goes above and beyond to make sure her clients get the best rate and care possible"
We responded:
"Thank you Nora! Folks deserve the best product at the best price with service. I appreciate the great review."
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Rebecca Nicholson

January 29, 2026

5  out of  5
rating by Rebecca Nicholson
"If you are in the market for an agent who always has the time to speak with you and answer your questions, you can not go wrong with Michelle Ruper-State Farm Insurance Agent . Give her office a call, it will be the last one you make. You will be home! It is easy for an agent to be there in good times. Michelle and her staff go the extra mile for their clients in difficult times as well, when you really need the support. They always listen, answer questions promptly, accurately, and respectfully. They take care of you! That means alot to me! I want to take this time to say, Thank you Michelle and everyone in the office for your kindness, help and support! Rebecca Nicholson"
We responded:
"Rebecca and Jerry (of course): WOW! You have no idea how much I appreciate this so thoughtful review. I know that no one is perfect, but we sure do try. Your kind words to the team and myself do mean a lot. My team takes pride in their professionalism and customer service. So thank you for the 5 star review. We will continue drive a high level of customer service regardless of the situation for all. "
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Suz Johnson

January 28, 2026

5  out of  5
rating by Suz Johnson
"Michelle Ruper has done and given all she claimed when I first signed up over a year ago. She has integrity and is very helpful."
We responded:
"Thank you for the great review. We try to always do the right thing regarding insurance and for people in general. I appreciate you taking the time to recognize us."
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Steve goodman

January 27, 2026

5  out of  5
rating by Steve goodman
"Michelle Ruper and her team at the office are incredibly talented and professional in every aspect. They make dealing with state farm and insurance policies a pleasure."
We responded:
"Thank you for the 5 Star Steve. Don't ever hesitate to call and I'm glad we make it easy to manage, but appropriate coverage for you!"
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Mery Lieurance

January 20, 2026

5  out of  5
rating by Mery Lieurance
"Michelle kept on me about coming in and we seat down to see where it would save money on my insurance, since I have so many vehicles. I should had went in a lot sooner then I did. For the money she save me per month. Thanks Michelle for taking the time out of your day to help me save the money you did."
We responded:
"Thank you Mery! Sometimes people are under insured, sometimes over insured. I glad we have things appropriate for your current situation. I thank you for slowing down during this busy time to look at everything,"
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Dee

January 20, 2026

5  out of  5
rating by Dee
"Michelle and her team have been awesome! She’s been our agent for about 5 years. She’s acted as an advisor and when we recently experienced our first accident in over 20 years she called to check on us and guide us through our next steps."
We responded:
"Dee, thank you for the great review. Most importantly for mentioning acting as an advisor.. You work hard to have a good life and we are here to reduce any risk and protect what's important to you."
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Alex Hazell

January 16, 2026

5  out of  5
rating by Alex Hazell
"Michelle is the best agent around! She’s always willing to lend a hand and when it comes to time management, there is no other. Always quick, easy and painless transactions. She knows her trade and has an answer for every question. Love doing business with her!"
We responded:
"Alex, you are awesome yourself. We love taking care of you and the ladies in your family! Thank you for the great review 😀 "
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Annette Grindstaff

December 31, 2025

5  out of  5
rating by Annette Grindstaff
"Michelle is the absolute best agent anyone could ask for. When I needed help, she was there to help me. When she told me not to worry about anything she would handle it and she did! She took care of my problems; I didn't have to do a thing."
We responded:
"Thank you Ms Annette for the very kind words. I so appreciate it. State Farm provides me with a platform to help people during difficult times, so I'm happy to be there when needed!"
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Tressa Cagle

December 30, 2025

5  out of  5
rating by Tressa Cagle
"Absolutely the best! I can always call her and get a answer and she goes above and beyond to help every client that I have sent her for coverage on their new home. I use her for my personal and all my rentals and can say she has give 110% with all of it!"
We responded:
"Thank you so much Tressa! You also go above and beyond for your clients. I appreciate the referrals from you and Key To Your Home Realty."
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Kerrie Vasquez

December 27, 2025

5  out of  5
rating by Kerrie Vasquez
"Michelle is the best!! Takes her time!! Even without an appointment!! Dots I’s and crosses T’s!! Ensures I have the coverage I need!!"
We responded:
"Kerrie, we so appreciate the great review! Credit to you as well, for taking the time to listen and discuss options so that you make informed decisions. "
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Brittany Price

December 17, 2025

5  out of  5
rating by Brittany Price
"I would like to leave an excellent review for State Farm Insurance, especially recognizing Michelle Ruper and Christy Cleland. Their response time is always outstanding, and they are consistently helpful whenever I need assistance—not just today, but every single time I call. They are professional, knowledgeable, and truly go above and beyond to make sure questions are answered and concerns are handled quickly. It’s reassuring to know I can count on them anytime. Thank you both for providing such exceptional customer service!"
We responded:
"Wow, just wow! Thank you so much for this great review. Christy is an important part of our team, so thank you for recognizing her hard work. "
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David Calderon

December 9, 2025

5  out of  5
rating by David Calderon
"Carson was great! He was very thoroughly and knowledgeable about all the policies State Farm has to offer, he also looked out for me to get me the best rate possible and to also save me more money on my car insurance."
We responded:
"We’re thankful for your feedback and for recognizing Carson! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Scott Moody

December 4, 2025

5  out of  5
rating by Scott Moody
"Great personal service, and I was able to lower my Home/Auto insurance by $2,000 a year. Thank you, Jazmin and Michelle."
We responded:
"Scott, thank you for the great review! It's nice when we can bundle big savings with great customer service for our policyholders."
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Jacob Reid

December 2, 2025

5  out of  5
rating by Jacob Reid
"Excellent service and a great company to work with! They take the time to answer any questions you may have, and also make sure you are adequately covered for a great price!"
We responded:
"Jacob, thank you for taking time to share your thoughts regarding our office. We're glad to know you're satisfied, most importantly glad we saved you money and you got better coverage. We appreciate the opportunity to earn your business."